Privacy Policy – XP Chronicle

At XP Chronicle, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our services, applications, and platforms related to video games. By accessing or using any of our offerings, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to improve the functionality and user experience of our video game platforms. The types of information collected include:

  • Personal Information: This includes your name, email address, username, date of birth, billing address, and other information that may identify you personally.
  • Device Information: We gather data about the devices you use to access our services, including device type, operating system, hardware specifications, and unique device identifiers.
  • Game Data: We collect gameplay activity such as scores, in-game purchases, preferences, achievements, player interactions, and time spent playing.
  • Usage Data: Includes how you interact with our services, such as pages viewed, links clicked, session duration, and other usage patterns.
  • Location Information: Some features may require location-based data to function correctly, which may be collected if permissions are granted on your device.

2. How We Use Your Information

The information collected is used to provide a seamless and personalized gaming experience. Our primary purposes include:

  • Account Management: Creating and maintaining user accounts, authentication, and personalized settings.
  • Game Optimization: Enhancing gameplay, improving design, balancing game mechanics, and fixing bugs or issues.
  • Communication: Sending account notifications, updates, promotional messages, or responding to customer inquiries.
  • Transaction Processing: Managing in-game purchases, subscription billing, and fraud prevention.
  • Legal Compliance: Ensuring adherence to applicable laws, regulations, and legal requests.

3. Sharing Your Information

We may share your personal information with trusted third parties under the following circumstances:

  • Service Providers: We engage third-party partners to support our services, such as payment processors, hosting services, analytics, and customer support.
  • Affiliates: Information may be shared with subsidiaries and affiliates under common control, who comply with this Privacy Policy.
  • Legal Obligations: We may disclose your data if required by law or to protect our legal rights, investigate fraud, or respond to legal processes.
  • Business Transfers: If part of our business is merged, acquired, or sold, your information may be transferred as part of that transaction.

4. Data Security

We take data security seriously. We use industry-standard technical and organizational measures to protect your personal data against unauthorized access, destruction, or disclosure. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

5. Data Retention

Your information will be retained for as long as necessary to fulfill the purposes outlined in this policy. We also retain and use your information to the extent required to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 (or equivalent minimum age in relevant jurisdictions) without parental consent. If we become aware that a child has provided us with personal data without parental approval, we will take appropriate steps to remove that information.

7. Your Privacy Rights

Depending on your location, you may have certain rights under local privacy laws, including the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on your consent.
  • Request data portability.

Requests can be submitted through the contact methods provided in the “Contact Us” section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track usage patterns, store preferences, and analyze traffic. These technologies help us personalize content, remember login credentials, and deliver relevant in-game advertisements or messages.

You can control the use of cookies through your browser settings or device options. However, disabling cookies may impact the performance of some features.

9. International Data Transfers

Our services may be operated from various countries, and your information may be transferred to, stored, or processed in jurisdictions other than your own. We ensure that adequate safeguards are in place when transferring data internationally in compliance with applicable privacy laws.

10. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in legal requirements, technologies, or our business practices. When updates occur, we will revise the "Last Updated" date and provide appropriate notice if the changes are significant. Continued use of our services after such changes constitutes your agreement to the updated terms.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please reach out to our Privacy Officer at:

XP Chronicle
Privacy Department
170 Frederick Street, Central Dunedin, Dunedin 9017, New Zealand
Email: [email protected]
Phone: +6434749175